COOL-IT CANNOT ACCESS MY FILES
This may be due to permissions settings in Windows 10. First click on Settings to display this: Then click on Apps for this: Then on Cool-It for this: And finally …
Frequently Asked Questions
HOW DO I RESTORE FILES?
Cool-It is not like a traditional Backup Application. Cool-It is simply helping you to move your files into storage that costs less to maintain. You can access the storage in …
WHERE CAN I USE COOL-IT?
Cool-It will create configuration files on your local PC and on your target. You can install Cool-It on multiple devices and retrieve the files from cool storage and restore them …
WHAT CAN I SPECIFY AS THE DESTINATION FOR THE FILES?
You can simply browse to any folder that you can see and use that as your target folder. Your destination can be Local, Removable, Networked or Cloud-based. If your Windows …
WHAT CAN I SPECIFY AS THE ORIGIN FOR THE FILES?
You can simply browse to any folder that you can see and add it to your list of source folders. If your Windows account allows you to READ and DELETE …
HOW DO I DEAL WITH FOLDERS THAT CONTAIN UNMANAGED FILES?
We call these files “Cumulative Data”. Typically, they will be in a set of folders that just grow randomly over time. Often, they will be associated with projects or ongoing business …
HOW DO I DEAL WITH FOLDERS THAT CONTAIN PUBLISHED FILES?
We call these files “Published Data”. Typically, they will be in a set of folders that are rarely modified, but often accessed. If files are never accessed, it is possible …
HOW DO I DEAL WITH FOLDERS THAT I NEED TO PUT INTO COOL STORAGE AT THE END OF THE YEAR?
We call these files “Annualised Data”. Typically, they will be in a set of folders. You will probably have Data Retention Policies that say the data needs to be kept for …